Over the many years I have been doing business in Shenzhen, I have met some wonderful people! Many have been nice enough to share their experiences with me. Here they are for you to read


42 Responses

  1. Rhiannon
    • October 16, 2018

    I’ve been buying handbags from Kyle for over 8 years. I can’t always get to Shenzhen but that’s no problem because Kyle sends them to me!! Always the best quality too! Thank you so much Kyle!

  2. Liliana
    • February 20, 2018

    I visited Kyle twice. Last time on November 2017. We has the best bags. I had a problem with a watch I bought and he sent me the replacement to Argentina. He is very friendly an absolutly reliable!

  3. Ray Vagana
    • August 27, 2017

    The most professional person you will meet!

    I met Kyle on a shopping trip to Shenzhen. He helped my sister and I select quality goods during our time there.

    He was not pushy! He just provided the goods we wanted and advised us the quality.

    Now 6 months later back home I keep regular contact with Kyle via WhatsApp and have had bags, shoes and suits made.

    All have arrived in good time and great quality.

    Do not miss out! Contact him today.

  4. Bettina
    • August 25, 2017

    If you plan to go shopping at Luoho in Shenzhen – go and buy your Handbags, small Leather goods, Scarfs and Watches at Kyle’s place! My friends and I are going to Shenzhen since more than 5 years and especially in the early days we tested several shops to find a better offer, a better quality and so on – but without success! Quite the contrary, it was much more stressful and neither the price or the quality are better as at Kyles place – and we never met a person in Luohu who is more friendly and polite as Kyle is! Of course Kyle is also a businessmen, but I never got the feeling that Kyle want to overreach me or my friends – I always got the feeling that we both made a good deal and that is the main reason why I always come back to his place – and only to his place – whenever I am in Shenzhen. The quality is incredible, the variety is huge and up to date – looking forward to come again within the next days and will be prepared with a looooong shopping list 🙂
    Big hug, Bettina

    Liebe Shenzhen-Shoppinginteressierte,
    seit mehr als 5 Jahren besuchen meine Freunde und ich schon das Luohu Center und landen immer wieder bei Kyle – einfach weil er die beste Qualität in Verbindung mit den besten Preisen hat. Wir haben uns anfangs natĂĽrlich auch durch unzählige Shops gearbeitet, es war immer mehr als stressig und am Ende hatten wir weder eine bessere Qualität noch bessere Preise – dafĂĽr waren wir aber brotfertig. Bisher sind eigentlich alle meine Freunde und Bekannte immer wieder bei Kyle gelandet und sind ihm auch treu geblieben, einfach weil es hier passt. Klar will auch Kyle ein Geschäft machen, aber es ist immer so dass am Ende beide Seiten zufrieden sind. Vor allem wenn sie einen einmaligen und/oder erstmaligen Besuch in Luohu planen – Kyle sollte die erste Wahl sein – zumindest wenn sie Wert auf Qualität legen!

  5. Lee and Craig
    • June 18, 2017

    Based on research, blogs, reviews and recommendations we had prearranged to meet Kyle, a personal valet shopper with great contacts. We had contacted him before coming to Hong Kong via WhatsApp and then contacted him again as we were going through customs. He met us just outside customs and guided us into the shopping centre. This meant that not only did we go straight to the right place, but we were also not bothered at all by any of the touts that are around. First Kyle made sure we were comfortable, checking if we needed the bathroom, food, some water. Then we sat down outside his sister’s shop to start shopping. We had a list including printouts of pictures of items. Kyle also had numerous catalogs of brands and goods to browse through. Once we made some selections he would arrange for it to to be brought to us. Usually he would bring a range of styles and colours to look at. It was never a problem if we wanted a different size, or colour or anything else. Sometimes he would inform us that what we were interested in wasn’t good enough quality or too expensive. When our pile started growing we went to settle up but when the prices were come to it was so good we resumed shopping and doubled what we were buying.

    After that Kyle took us around the shops for other good he didn’t deal with directly. He couldn’t come in and bargain directly for us but did advise us as to what an appropriate price would be for items. Despite this advice we could not come down to the levels of bargains that Kyle got for us for the goods he dealt with himself. We bought clothes, prescription glasses, including multi focal lenses, pearls. At the end of the day Kyle walked us back to the station to get back to Hong Kong.

    We can not recommend Kyle strongly enough, he made the day hassle and stress free. We got some great bargains and enjoyed the day. We will go back. We have read some reviews here that didn’t rate Kyle as highly, but it seems that those people are from countries where there is more bargaining and are more confident and experienced bargainers. We are not as used to bargaining in Australia and although we gave it a go we are not good. So we can not recommend Kyle more strongly for those similar to us.

  6. Happy Customer in Australia!
    • May 11, 2017

    I have never met Kyle personally, I actually contacted him from the strength of the reviews on this page so it seems fair to add to them now I have just received my second shipment of items to my home in Australia.

    It’s definitely true his products are top quality and he is fast to respond to all my crazy requests. His pricing is better than what I have been able to negotiate on my previous visits to other Luohu stores and I’m a hard bargain-er. I’m very impressed with his honesty and I trust he is always giving me the best deal possible. Now I don’t have to wait to go to China every few years, if I want something I just tell Kyle and he sends it within the week. I’m looking forward to future purchases.

  7. Una USA
    • May 5, 2017

    Kyle is simply the best. I have gone to see him many times and since the first time he has gone above and beyond to make sure that we are satisfied. He is patient, kind, and honest. He is never pushy and makes shopping in Luohu a pleasant and fun experience (which is amazing as it can be quite chaotic and stressful if you don’t know the right person)! Shopping with Kyle is like shopping with a knowledgeable friend, fun and enjoyable. His prices are fair and reasonable, and he stands behind his products. I once had a minor issue with a purse I bought and he was so diligent about tracking down the right part and making it right–now my bag is as good as new. He is dependable and it is clear that he takes the view that he is developing customers to become long term clients, not like everyone else in Luohu who just wants to sell you garbage for a high price and move on to their next victim. Kyle came recommended by a friend and I can’t recommend him highly enough! I never even bother seeing anyone else when I go shopping in Luohu and I can’t wait for my next visit! Go see Kyle, you won’t be disappointed!

  8. reina simon
    • March 9, 2017

    I have been in Shenzhen and I only go to kyle he helped me the first time i went to Shenzhen he picked me up from my hotel and took me to his shop he is so honest .if it wasnt for him I would never go to luo wuho shopping .after I went for 2 to 3 years in a row I sent my kids to vist kyle he is part of my family I live in the usa and I recommend him my whole family felt so safe .the merchandaise he sold us was top quality and a great selection. if you need to get in touch with me you can email me at reinasimon123@hotmail.com

  9. Li - USA
    • January 5, 2017

    Just returned home with my boyfriend and a suitcase full of merchandise from his store. I have dealt with Kyle since 2012 and I refuse to look anywhere else. He has fulfilled my needs 110%. Rest assured, he is great with customers, not only friendly but great personality. He doesn’t use pressure selling tactics, very relaxed and helps you find what you want! Great prices and for the quality, it’s a bargain. Always a pleasure dealing with Kyle and his staff!! 🙂

  10. Joseph - Canada
    • January 5, 2017

    Kyle is the GO TO GUY! He’s honest, reliable and down to earth. Whatever you need, he will pick the best inventory for you and at a great price! I have bought watches, accessories, purses and even wallets. Each item I have bought from Kyle, they have lasted a long time, if not longer compared to normal retailer products. I have also bought items from afar, he sends very detailed emails with pictures and mailed the items in a timely manner. Not a single worry when I transferred money to him, I sure am lucky to have met an honest business man like Kyle! You don’t come across guys likes him often.

  11. Jenny McDonald
    • January 4, 2017

    I’ve been shopping via whatapp for last couple of years with Kyle, he is very honest has a great selection of bags to suit any budget & post to Australia within 5 days.
    Two years ago I went to Shenzhen & met Kyle personally he was very friendly & sourced out items for

  12. Em
    • December 28, 2016

    I have been travelling to Shenzhen twice a year to shop for over the past 5 years. Each time I visit I go straight to Kyle who always looks after me. Nothing is ever too much trouble for Kyle and his team. He is also happy to refer you to other stores for goods he does not have. You do not have to bargain with Kyle, his prices are always reasonable and the quality of his goods is exceptional. Kyle is honest and trustworthy and I cannot recommend him highly enough.

  13. Jess - Hong Kong
    • December 12, 2016

    I have never physically been to Shenzhen even though it is only a train ride away – crowds and aggressive haggling scare me. So my key to Shenzhen shopping comes in the form of Kyle. I text him photos of what I’m after, he advises on the quality and make his recommendations, I make a bank transfer and the bags are here within 5 working days. There is a level of trust that needs to be shared but Kyle has never let me down. Nothing beats shopping with Kyle, he’s absolutely fantastic to work with – honest, polite, patient, perceptive and always happy to help. Highly recommended!

    • adminkyle
      • December 12, 2016

      Thank you Jess!! It makes me so happy to have beautiful comments like yours!

  14. Michael Davids
    • December 11, 2016

    Before going to Shenzhen I did a lot of research about where to go to get the best quality bags. Kyles name kept on appearing, so I decided to contact him. Kyle responded that day and when I went to his shop, nothing was to hard. The customer service is absolutely incredible. The shopping experience with Kyle is very relaxed and not pushy “like some of the other sellers” and Kyle also offers different grades and qualities of the same design. My recommendation is to always go for the best quality. I am so happy with the products I have purchased from Kyle. I still have them all a year later with very minimal wear. I am so happy to recommend Kyle.

    • adminkyle
      • December 11, 2016

      Thank you Michael!

  15. Patricia
    • December 6, 2016

    Kyle is the most wonderful guy ever! He is always pleasant & willing to help on anything! Thumbs up on his products and price as well. Great to have got to know him and his shop where I can get all the items I want. Have been patronizing him for years & it has become a must visit for me every year.

    Great to have come across such a great guy!

    • adminkyle
      • December 6, 2016

      Thank you Patricia for such a lovely comment! I look forward to seeing you again! Contact me anytime if you ever need anything!
      All the best, Kyle.

  16. ML
    • September 5, 2016

    Hi kyle!!!! It’s me, from mum & me!! Thank you everrrrr sooooo much Kyle, for being so kind and patient with mum and me, and especially patient with me!! A virgin in that kind of shopping but was told and “educated” on the prices & difference of qualities and making.. Had a wonderful experience spending dollars at your shop.. I’m so happy i did some research before going to shenzhen and delighted to have stumbled upon ur many excellent reviews and completely thrilled that we met when we did!! You are true to the stories i read and soooo much more!!!
    Cant thank you enough for finding my mum when she was “lost” coming back from the loo, too.. And helping us pack our goodies. LOL!! And taking us to our metro to the airport..
    I’m planning my next trip out some time next year. With my age group of friends!! Cant wait!! See you soon lah!!
    Happy Princess Prada from KL!!

  17. Sandra Beckford
    • September 5, 2016

    Excellent customer service, top quality merchandise, patient and trustworthy.
    Thank you so much Kyle!
    Will be buying a lot more!

  18. Sam
    • March 16, 2016

    Dear Kyle,


    It was “GREAT KNOWING YOU & YOUR TEAM”. A Great Guy to deal with his well equipped product knowledge on every single one of it. No doubt saying that most of the sellers or tenants in LCC are commonly more on sales talk – trying to push their products to the limit with price hike. This Guy Kyle wouldn’t be the same as he is friendly and honest offering you at a very good price. The range of products offered by him is great in quality and fair in price. The main credit of Him & and his team was the word of “Patient” that was so good among them.

    Prior to the visit, research was did and got to found out about Kyle’s Shop that was so good in compliments. This was only reading and did not have any ideas how it would work on it. Communicated through emails to know him better and there were number of generated questions pertaining to it and surprisingly he has provided us a pretty clear picture of information. In line with this, he even sent us the pictures of the products hoping that it could save time from it , imagine his services towards the customers!

    No doubts, instructions was given as there were lot of touts there trying to gauge you in to their place but be strong and polite. He also provides shipment delivery to your doorstep no matter your place originality as a little shipment charges will be imposed as this is necessary charge for delivery to be fair.

    Well, Klye Shop is the shop that offers great quality products and fair price! Conveniently located with great customer services fulfills customer demands satisfaction. Services being offered is more that just a seller & buyer. Treated like a Friend and will assist you to your satisfaction.

    Last but not least, it’s the shop in the highly recommended list. Thanks for the services from You & Your Team! Wishes you all the best in business and great success! Will be back for more ideal products!

    Looking forward…

  19. Paul
    • January 25, 2016


    During our trip to Hong Kong we thought we would venture out to Shenzhen to see what all the hype is about.

    We had heard all about Luohu however how no idea what to expect.
    I then Googled Luohu and the shopping complex to have come across Kyle’s website.

    Prior to our visit I made contact with Kyle who was extremely helpful and went beyond his call of duty to help. He looked into how we can get to Shenzhen from Macau and also Hong Kong.

    We arrived in Shenzhen much earlier than anticipated and contacted Kyle if he would be ok to open his store an hour or so earlier and he didn’t hesitate.

    When we arrived to the shopping complex were ambushed with so many hawkers trying to take us to their stores. So many people followed us for a while until we found Kyles store. They were actually pretty full on and didn’t look trusting. However we had not intention of going to any other store except going straight to Kyle’s store.

    Now myself and my wife are not usually ones to buy knock offs. My wife took her authentic Prada handbag and Chanel wallet with her to compare. We were pretty shocked to have seen how good Kyle’s quality of products are and how real they look in comparison to the real deal.

    We recommend shopping with Kyle when visiting Luohu and shop with him only. His honest, kind and his hospitality is fantastic, not to mention his excellent quality of products at very affordable prices.

    We contact Kyle from time to time since our visit where he replies via email with images of products and pricing. Kyle is always more than happy to assist and is willing to ship products out to us all the way to Australia.

    Look no further, Kyle is the one to contact when visiting Luohu and his the one to shop with. He will take you around and look after yourselves during your stay and make it a very comfortable one.

    Kyle, once again thanks for your hospitality and service making our visit to Luohu Shopping Complex less daunting and easy. We look forward to visiting you next time.

    All the best, your very happy customers from Australia!!!

  20. Kathie
    • November 25, 2015

    Dear Kyle. Thank you for your great customer service, kindness and fair prices for all ranges of quality asked for. Also, a big thank you for sending me the items that were stolen from me in Australia by China post. I cannot believe I now have a link to all these items through you without having to go to Lou Wu and can pay with paypal. I have no idea how you can get these items to me in 5 days!!! Unbelievable! all my friends now have you listed as their Brisbane handbag man! Also a big thank you to staff. She really knows her colours and styles and is also a great person. I hope your business continues to be successful as you deserve it.

    Hope to see you soon. Kathie and family.

  21. Anthony
    • November 6, 2015

    Kyle my friend,

    It was very good meeting you and thank you very much your honest and friendly service.
    I would recommend that people go to visit you if they want best quality, best price, and a good a friendly person to do business with.

    I do not like to bargain and that is the reason that I prefer to do business with you, because you give fair price without any problems.
    Other shops cannot be trusted to give good quality for good price.

    My wife and my children always talk about you and we cannot wait to come back to visit.

    My good friends will be coming to China soon and they already know that they will only go to your shop.

    Please say hello to your cousin from me because she is also a very lovely and friendly person.

    Kind regards

  22. John
    • October 30, 2015

    I must thank my friends for recommending me to your shop which carry all kinds of men & ladies bags, watches, wallets, etc. There are thousands of shops in Luohu Commercial City and I have no regrets coming to your shop. Besides all the goods prices are reasonable and you are such a patient & nice guy to commmunicate with. My family members are all very happy with the goods purchased at your shop and your fantastic service. We will definitely recommend friends & relatives to your shop. Thank you very much.

    Best regards

  23. Gregory
    • October 5, 2015


    It was nice to visit your shop in ShenZen and meet you , You guys are friendly honest people and pleasure to deal with.

    I would recommend anyone to visit the store as well as follow Kyle’s advise to other shops in the Center.

    Thank you Kyle.


  24. Patty
    • October 4, 2015

    Kyle shipped a really nice bag to me, the Birkin bag is perfect! I compared to the real one and they look the same 🙂 this is the quality we like, no need to travel to ShenZhen if you can’t do it. Just tell him what you want and he will ship it to you by Express Mail. Thanks Kyle!

  25. Joe
    • September 26, 2015

    Kyle is great guy .. you actually don’t need to come to buy something..you just tell him what you want, he will send you a picture to confirm, and you can make a decision whether you want to buy or not.

    He has such a great personality, and very much a pleasure to shop with. He is my number one go to guy!

    Thanks Kyle!

  26. Mike Rodgers
    • September 24, 2015

    Kyle and his staff were great. Everyone was very attentive but not pushy to me and my family. I was completely comfortable letting my son walk around the shop. Visiting Luohu for the first time we now know that Kyle’s shop is the only place to go. I am already making plans to return and will only go see Kyle.

    Thanks again.

  27. Kathy Pearce
    • September 1, 2015

    Kyle is DEFINITELY your contact in Shenzen!
    I had a fantastic time For my first trip to Shopping paradise!
    I will DEFINITELY be back, with all my girlfriends!
    Kyle had everything I wanted, and more, and the quality he has is exceptional!
    He was so hopeful and his sister Ice Is just as nice!
    I am an avvid shopper and LOVED my time in Shenzen.
    I spent aboutn5 hrs in their shop and had a ball! So many return customers coming in and out!
    If you go to Louhou city, go straight to Kyle s shop! You need go no place else!
    Have a ball, I cannot wait to go back!!!

  28. Mel & Shane
    • August 29, 2015

    Would highly recommend this to all visitors to Shenzhen.

    Kyle and his staff were so helpful. excellent service and products were of a very high quality.We found that he was not pushy at all and was happy to get anything we wanted to look at!!!!

  29. Chris
    • August 28, 2015

    Good service and not over the top. Has access to everything, give him a go. Kyle speak excellent English and big smile. You won’t be disappointed

  30. Rose
    • July 28, 2015

    After reading many positive feedbacks about Kyle and his shop I went to Lowu a few days ago and found out the he was well worth the good feedback.
    It’s the ONLY place at Lowu center that the sales staff are not pushy in any way, they are very patient, give a good service with a smile, speak a good English and offer good prices.
    I’m very satisfied with the products and their quality, more than that, Kyle told me that if I ever have a problem with the watch, I can come back to him.
    Next time, I go straight to his shop! 🙂

  31. Meg & Peter
    • February 3, 2015


    It was so wonderful to see you! I can hardly believe that it’s been 3 years that we’ve been coming to you and the team. Truth told, though, you’ve got the best quality, service and prices in China…we are so excited that you now have this website and are able to ship directly to us here and in the United States – what amazing service!

    I just sent you a detailed email with another order 🙂

    Do hope you and the team are enjoying a fantastic Chinese New Year!

    Kung Hei Fat Choi!

    Meg & Peter

  32. Karen
    • January 27, 2014

    Hi Kyle.

    I visited your shop a year ago (live in UK) on recommendation of my friend Kate who lives in HK.

    I am coming back again on Friday 7th February as I had such a great experience. The Rolex I bought was fantastic but my Fendi bag has never had a day break since I bought it from you.Thank you for your hospitality last years
    Best wishes for a wonderful Chinese new years !
    See you soon

  33. Paul SPiro
    • July 22, 2012

    Kyle and Ice are good traders, Have quality gear and dont mind waiting for us indecisive aussies. Prices are good and they where more than happy to help us with the rest of our travels
    Thanks Kyle, Ice and CK.
    Paul Spiro

  34. Kurt
    • July 16, 2012

    Hi Kyle, thanks for the good quality replicas and excellent service experience in your shop. I was rather the most picky customer but Kyle and his team worked very hard bringing me multiple sets of items to let me choose from. Quality of products are as mentioned 1:1 quality. Friendly and Non-pushy Kyle and his team convinced me to purchase 6 items altogether which I am very satisfied up to now. Many thanks again. I will be flying down to sz again this year end. and I won’t hesitate to revisit his shop!

  35. Madi
    • July 1, 2012

    Hello there,

    Been dealing with Kyle about 4 years now and we’ve been very delighted grateful with his kindness and services. He put trust with us which convinced us in trusting him with all matter, personal even business.

    Moreover, his goods is a very good quality with a very very good price offered which we couldn’t refuse to loose the chance and the goods.
    About a year ago, i was actually in need with the goods urgently, of where kyle sincerely put his trust by sending the goods to my country first then payment sent after parcel received. This is what a called a great businessman.

    Here, i write out to people to give a try on kyle cause he is very worth it to deal with, and quality is a very high satisfaction. Can guarantee you there is no regrets dealing with him now and then.

    Good luck Kyle with your Business!! God bless always.

  36. Gabri
    • June 5, 2012

    Guys, this is the best shopping experience ever.. Kyle and his crew are really nice and helpful in guiding you through your decisions, the quality of the merchandise is amazing, you really can’t tell what is true and what is fake…
    Come and visit him and you won’t regret!

  37. Peter
    • May 27, 2012

    I have been shopping with Kyle for the past 5 years. Kyle is my 1st stop when I visit Luoho Commercial City. When it come to best quality at the best prices, then Kyle is the man to see. Don’t be confused by all the shop keepers in Luohu trying to get you into their shops….see Kyle 1st!

    Kyle also protects his good customers with quality reassurance protection. He stands behind the products he sells!

    A visit to Luohu, and time spent shopping with Kyle is a great pleasure! I promise it will be cherished shopping memory!
    See you this fall season my dear friend Kyle.


  38. Paul
    • May 23, 2012

    Hi Kyle,
    Long time since we have chatted. Hope all is well with you.
    Anyway, just thought I would ask you a question. All the watches/handbags we bought from you have been great. All my watches are still going strong and people can’t tell they are fake. We just got back form a holiday in Malaysia, kuala lumpur in fact and when the guys selling the copies there thought the one I was wearing was real. Once I told them here I got it and how much it was they didnt even bother trying to sell me the ones they had. Nothing came close to the quality.

    Look forward to hearing from you.
    Kind Regards,

  39. Anne Marie
    • March 26, 2012

    Happy Wife, Happy Life. Best shopping in China, Best prices. Very Happy.!!!!! Couldn’t shake off Kyle, but we were happy with the end result. Very courteous and friendly and did lots of shopping with him.
    Annemarie and Duncan- Sydney Australia

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